Guardian

← All providers · Communication

Twilio.

1 service independently monitored by Guardian

Atom feed of incidents & status changes

GUARDIAN-MEASURED

● OPERATIONALAll systems operational

Our keyless probes, every 5 minutes. Independent of the vendor.

VENDOR-REPORTED

■ MINOR OUTAGE REPORTED

Their status feed, fetched 4m ago. Shown for reference.

Two lanes. Never merged into one number.

01⁄GUARDIAN-MEASURED · 90-DAY WINDOW · 30-DAY NARROW WINDOW

Measured by Guardian probes only. Mobile rows show a separately computed trailing 30-day percentage beside the 30 visible cells.

APIs

  • API Root● OPERATIONAL
    90 days ago100 % uptime · grade A · since 2026-06-15 · no changes in 50d100 % uptime · grade A · 30 d · no changes in 50d · 30 dtoday

MCP servers

□ NO DATA · no MCP servers monitored

02⁄VENDOR-REPORTED · TRACKED SINCE 2026-06-12 · 52-DAY WINDOW

Vendor-reported components

As self-reported by Twilio’s official status feed, grouped to mirror its status page. Shown for reference. The Guardian-measured statuses and uptime below are probed independently and unaffected by this data.

ACCOUNT SECURITYOperational4 of 4 operational
  • Authy 2FAOperational
  • Authy AppOperational
  • LookupOperational
  • VerifyOperational
CARRIER NETWORKDegraded performance12 of 20 operational
  • Legacy Identity MatchAndAttributesOperational
  • Lookup Identity MatchOperational
  • Lookup Line Type Intelligence [Legacy API]Operational
  • Lookup Line Type Intelligence [Twilio API]Operational
  • Lookup SIM SwapOperational
  • MMS Long Code, North AmericaOperational
  • MMS Short Code, North AmericaOperational
  • MMS, APACOperational

+12 more components · view all on Twilio’s status page

CONVERSATIONSOperational5 of 5 operational
  • Conversation IntelligenceOperational
  • Conversation Intelligence (classic)Operational
  • Conversation MemoryOperational
  • Conversation OrchestratorOperational
  • Enterprise KnowledgeOperational
DEVELOPER TOOLSDegraded performance5 of 6 operational
  • Bulk ExportDegraded performance
  • ConsoleOperational
  • Debugger & AlarmsOperational
  • DocumentationOperational
  • Event StreamsOperational
  • REST APIOperational
ELASTIC SIP TRUNKING AU1Operational2 of 2 operational
  • Origination AU1Operational
  • Termination AU1Operational
ELASTIC SIP TRUNKING IE1Operational2 of 2 operational
  • Origination IE1Operational
  • Termination IE1Operational
ELASTIC SIP TRUNKING US1Operational2 of 2 operational
  • Origination US1Operational
  • Termination US1Operational
FLEXOperational14 of 14 operational
  • Flex Admin ConsoleOperational
  • Flex Agent CopilotOperational
  • Flex Agent DesktopOperational
  • Flex Application PlatformOperational
  • Flex BillingOperational
  • Flex ConversationsOperational
  • Flex InsightsOperational
  • Flex PluginsOperational
  • Flex Programmable ChatOperational

+5 more components · view all on Twilio’s status page

PROGRAMMABLE MESSAGINGDegraded performance12 of 13 operational
  • Content APIOperational
  • ConversationsOperational
  • Intelligent AlertsOperational
  • Messaging InsightsOperational
  • Messaging ServicesOperational
  • MMSOperational
  • NotifyOperational
  • Programmable Messaging APIDegraded performance
  • RCS MessagingOperational

+4 more components · view all on Twilio’s status page

PROGRAMMABLE VIDEOOperational8 of 8 operational
  • CompositionsOperational
  • Go RoomsOperational
  • Group RoomsOperational
  • Network Traversal ServiceOperational
  • Peer-to-Peer RoomsOperational
  • Realtime TranscriptionsOperational
  • RecordingsOperational
  • Video InsightsOperational
PROGRAMMABLE VOICE AU1Operational17 of 17 operational
  • Client Mobile AU1Operational
  • Client Web AU1Operational
  • Conference AU1Operational
  • ConversationRelay AU1Operational
  • Media Streams AU1Operational
  • Pay AU1Operational
  • PSTN AU1Operational
  • Queue AU1Operational
  • Realtime Transcriptions AU1Operational

+8 more components · view all on Twilio’s status page

PROGRAMMABLE VOICE IE1Operational17 of 17 operational
  • Client Mobile IE1Operational
  • Client Web IE1Operational
  • Conference IE1Operational
  • ConversationRelay IE1Operational
  • Media Streams IE1Operational
  • Pay IE1Operational
  • PSTN IE1Operational
  • Queue IE1Operational
  • Realtime Transcriptions IE1Operational

+8 more components · view all on Twilio’s status page

PROGRAMMABLE VOICE US1Operational18 of 18 operational
  • Client Mobile US1Operational
  • Client Web US1Operational
  • Conference US1Operational
  • ConversationRelay US1Operational
  • Dialogflow US1Operational
  • Media Streams US1Operational
  • Pay US1Operational
  • PSTN US1Operational
  • Queue US1Operational

+9 more components · view all on Twilio’s status page

SendGrid Mail SendingOperational3 of 3 operational
  • API v2Operational
  • API v3Operational
  • SMTPOperational
SendGrid WebhooksOperational2 of 2 operational
  • Event WebhooksOperational
  • Parse APIOperational
SERVERLESSOperational5 of 5 operational
  • AssetsOperational
  • FunctionsOperational
  • StudioOperational
  • SyncOperational
  • TwiML BinsOperational
TWILIO EMAILOperational3 of 3 operational
  • Dedicated IP AddressOperational
  • LogsOperational
  • Mailsend: Comms APIOperational
TWILIO PLATFORMOperational6 of 6 operational
  • Account InsightsOperational
  • BillingOperational
  • Customer Support CenterOperational
  • OrganizationOperational
  • OtherOperational
  • Trust HubOperational
ZIPWHIP MESSAGINGDegraded performance1 of 2 operational
  • MMS Toll-Free, North AmericaOperational
  • SMS Toll-Free, North AmericaDegraded performance
ZIPWHIP TOOLSOperational3 of 3 operational
  • Toll-Free Verification PortalOperational
  • Zipwhip Provisioner Dashboard and APIOperational
  • Zipwhip Support TicketingOperational
Other componentsUnder maintenance13 of 14 operational
  • FRONTLINEOperational
  • INTERCONNECTUnder maintenance
  • PHONE NUMBERSOperational
  • PROGRAMMABLE CHATOperational
  • Sender IDOperational
  • SendGrid APIOperational
  • SendGrid BillingOperational
  • SendGrid Email ActivityOperational
  • SendGrid Legacy Marketing CampaignsOperational
  • SendGrid Marketing CampaignsOperational
  • SendGrid PartnersOperational
  • SendGrid StatisticsOperational
  • SendGrid WebsiteOperational
  • TaskRouterOperational

Vendor-reported data via status.twilio.com (fetched 4m ago)

OperationalDegraded PerformancePartial OutageMajor OutageMaintenanceNo dataGrade: A ≥99.9% · B ≥99% · C ≥95% · D ≥90% · F <90%

03⁄PAST INCIDENTS

Past incidents

  • VENDOR-REPORTEDVendor-reportedDegraded performanceProgrammable Messaging API · ongoing since Jul 22, 2026
  • VENDOR-REPORTEDVendor-reportedDegraded performanceVoice, APAC · ongoing since Jul 27, 2026
  • VENDOR-REPORTEDVendor-reportedDegraded performanceVoice, North America · ongoing since Jul 28, 2026
  • VENDOR-REPORTEDVendor-reportedUnder maintenanceINTERCONNECT · ongoing since Jul 29, 2026
  • VENDOR-REPORTEDVendor-reportedDegraded performanceBulk Export · ongoing since Jul 30, 2026
  • VENDOR-REPORTEDVendor-reportedDegraded performanceSMS Toll-Free, North America · ongoing since Jul 30, 2026
  • VENDOR-REPORTEDVendor-reportedDegraded performanceSMS Short Code, North America · ongoing since Jul 30, 2026
  • VENDOR-REPORTEDVendor-reportedDegraded performanceSMS, Middle East & Africa · ongoing since Aug 2, 2026

+4 more events this day not shown

  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Middle East & Africa: Degraded performance · resolved after 55m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedMMS Long Code, North America: Under maintenance · resolved after 3h
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, APAC: Under maintenance · resolved after 14h 35m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedLegacy Identity MatchAndAttributes: Under maintenance · resolved after 50m

  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Middle East & Africa: Degraded performance · resolved after 17h 20m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, APAC: Degraded performance · resolved after 20m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Latin America: Degraded performance · resolved after 3h

  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Middle East & Africa: Degraded performance · resolved after 13h
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Europe: Under maintenance · resolved after 45m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Europe: Under maintenance · resolved after 10m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedWhatsApp Messaging: Degraded performance · resolved after 1h 10m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedRCS Messaging: Degraded performance · resolved after 1h 10m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Latin America: Degraded performance · resolved after 7h 35m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Middle East & Africa: Degraded performance · resolved after 1h
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, APAC: Degraded performance · resolved after 1d 9h

+1 more event this day not shown

  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedLookup Identity Match: Under maintenance · resolved after 5h 30m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedLegacy Identity MatchAndAttributes: Under maintenance · resolved after 5h 30m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedVerify Silent Network Auth: Under maintenance · resolved after 5h 30m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, APAC: Degraded performance · resolved after 2h 20m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS Long Code, North America: Under maintenance · resolved after 3d
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedMMS Short Code, North America: Degraded performance · resolved after 35m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Middle East & Africa: Degraded performance · resolved after 14h 10m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Middle East & Africa: Degraded performance · resolved after 1h 5m

+14 more events this day not shown

  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedStudio: Degraded performance · resolved after 1h 5m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedVoice, Europe: Under maintenance · resolved after 6h
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Middle East & Africa: Degraded performance · resolved after 1h 25m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Europe: Under maintenance · resolved after 1h
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Latin America: Degraded performance · resolved after 1d 8h
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Middle East & Africa: Degraded performance · resolved after 1h 15m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedSMS, Europe: Under maintenance · resolved after 20m
  • VENDOR-REPORTEDVendor-reported✓ RESOLVEDResolvedMMS Short Code, North America: Degraded performance · resolved after 1h 45m

+2 more events this day not shown

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

Showing the 60 most recent of the last 90 days’ events.

Vendor-reported incidents are shown from , when Guardian began recording this status feed’s transitions. Earlier vendor incidents are not shown.